Senior Software Engineer Madrid

Job description

Aircall Madrid, Community of Madrid, Spain

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Aircall Madrid, Community of Madrid, Spain

Join to apply for the Senior Software Engineer - Madrid role at Aircall

Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses.

Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools.

With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences.

With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.
How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes.

We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision.

If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in
We are looking for engaged and passionate Senior Software Engineer to join our growing engineering department and be part of our Authentication team in EMEA.
As a Senior Software Engineer , you will be responsible for the design, development, deployment, and operation of business-critical features that add customer value.

Operational excellence, metrics, observability and best practices, evangelization, and mentoring in your team and across the whole of Engineering will be part of your day to day job.
Quality, excellence, and agility drive our delivery processes and you will help us level these up.

Using NodeJS and Typescripts back-end stacks, appropriate for each requirement, but always hosted on AWS, we build added value and resilient services on top of voice and fully integrate with our customers’ business critical tools (CRM, Helpdesk, E-Commerce, …).
On Authentication & Authorization team we are working with SAML, SSO, OAuth 2.0, granular permission system and GraphQL as Backend for Front-end (BFF).

We have serverless architecture based on AWS services (Lambda, Cognito, SNS, SQS, DynamoDB, ApiGateway, ...)
Your mission @ Aircall:

• Be part of an engineering organization delivering high quality, secure, and scalable solutions to Aircall clients
• Write clean scalable code using Typescript / Node.js , test and deploy applications and systems
• Have key responsibilities within the requirements analysis, solution design, architecture, and end-to-end delivery of key modules in order to provide business solutions
• Involvement in product and platform performance optimization and live site monitoringMentor junior team members
• Participate in an on-call rotation to respond to critical system issues and ensure continuous system reliability
  

A little about you:

• You have at least 7+ experience in back-end development, using TypeScript & NodeJS, with a focus on delivering for security, scalability, availability, and performance.
  
  
• You have worked extensively with AWS in a production environment, preferably for high volume / high availability services and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon).
  
  
• You are rigorous with code quality and other engineering best practices (testability, maintainability), and are accustomed to using systems such as Jira, Confluence, GitLab, GitHub, etc.
  
  
• Clean Code, Clean Architecture, Test Driven Development, Behaviour Driven Development and Continuous Integration/Deployment are the way you design, develop and release software.
  
  
• You possess effective and proactive communication skills, and can collaborate with different profiles and roles
• A proven experience with Domain Driven Design would be a plus
  

Aircall is constantly moving forward.

We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.
Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.
We’re creating a place where great people trust one another and thrive together.
People flourish at Aircall and now is the time to be part of the team and the journey we’re on.
Why join us?
Key moment to join Aircall in terms of growth and opportunities
️ Our people matter, work-life balance is important at Aircall
Fast-learning environment, entrepreneurial and strong team spirit
45+ Nationalities: cosmopolite & multi-cultural mindset
Competitive salary package & benefits
DE&I Statement:
At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.
We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all.

We’re working to create a place filled with diverse people who can enrich and learn from one another.

We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.
We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open.

Above all else, we understand and acknowledge that we have work to do and much to learn.
Want to know more about candidate privacy?

Find our Candidate Privacy Notice here.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Software Development

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