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Urgent! Salesforce Solutions Architect Job Opening In barcelona – Now Hiring Omega CRM

Salesforce Solutions Architect



Job description

Omega CRM, a Merkle & Dentsu company, is a leader in Customer Experience services with over 20 years of experience in technology-driven marketing and customer relationship management.

We are seeking a Solutions Architect.

Duties and Responsibilities:

  • Gain industry and market expertise through participation in various projects, providing benchmark insights to clients.

  • Understand sector and industry trends to contribute to business objectives with tailored products and services.

  • Analyze, estimate, and develop proposals to support the sales team.

  • Identify when to involve specialists from other service lines to enhance client advisory.

  • Implement mechanisms to identify and manage commercial risks during presales.

  • Analyze and communicate risks before project initiation to Operations.

  • Participate in delivering complex and high-risk projects in coordination with Operations.

  • Develop new methodologies within their area to impact team work and outcomes.

  • Establish and execute communication strategies to clarify team objectives.

  • Manage team talent development, utilizing tools that align with organizational goals.

  • Conduct logical analysis, problem-solving, and data sharing to support team development.

  • Support and motivate team members to foster commitment and achievement of objectives.

Experience and Skills:

  • Minimum 4 years in a similar role as Project Manager or Solution Architect.

  • Strong understanding of platform functionality, development, organization, and time management.

  • Experience in analyzing business processes and internal client needs.

  • Proficiency with core application technologies.

  • Ability to collaborate across business and technical teams to enhance services and customer experience.

What We Offer:

  • Permanent contract.

  • Flexible schedule to support work-life balance.

  • Certification plan to enhance skills with official recognition.

  • Home office options with support.

  • Flexible benefits (public transport, meal tickets, etc.).

  • Health insurance.

  • Omega in Action: Our commitment to societal betterment.

  • Opportunities for professional growth and development.

About Us:

Omega CRM, a Merkle company, specializes in accelerating Business Experience through customer-centric solutions, leveraging technology, data, and AI.

As part of the dentsu group, we offer integrated media, creative, content, and strategy services, operating across key industries with a focus on customer satisfaction (rating: 4.9/5).

Recognized as Salesforce Partner of the Year FY23 and Most Innovative Project in Iberia, we value talent, flexibility, commitment, and innovation, growing together with our team.

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