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      Urgent! Sr. Content Developer Position in Barcelona - Autodesk
Position Overview
As aSr. Content Developer atAutodesk, you will play a crucial role in the Content Strategy & Experience team within Customer Technical Success (CTS).
You will ensure high-quality content is delivered to customers, empowering them to work throughtheirinquires including account management, downloads, purchases, refunds, and billing—so they can successfully adopt and use Autodesk's platforms with ease.
In this role, you will join a newly formed team of content creators who design integrated omni-channel audience-centric content plans to enable Autodesk to provide self-service solutions to customers by providing quality content to Autodesksupport page and to inform AI-driven help.
Responsibilities
Collaborate with stakeholders, find and use customers' insights to create audience-focused content plans that improve customers' digital support experience.
This implies a proactive mindset with designing and implementing programs to manage the entire content lifecycle, aligning anticipated customer needs with the right content formats, at the right time, and delivery systems.
Additionally, plan and execute content updates for the account management page to ensure seamless transitions and consistent user experiences, empowering customers to self-serve by managing their account-related activities and interactions with the platform efficiently
Proactively use data driven insights and expertise to enhance content that increases consumption and findability of content.
Ensure content is published, accurate, easy to consume, and optimized for delivery across channels, especially through search engines (SEO) and Large Language Models (LLM)
Monitor and report on the effectiveness of content development and consistently provide new and relevant content ideas and actionable recommendations and insights for content scope.
Guide and train CTS staff on best practices for content creation focusing on efficiency and quality
Maintain a working knowledge of all topics related to account management , downloads, purchases, refunds, and billing to ensure the validity of information and effectiveness of content for customer self-service
Stay updated on content trends, emerging technologies, and best practices in content strategy.
Integrate relevant insights into the team to promote a culture of innovation and knowledge sharing
Minimum Qualifications 
5+ years of experience in creating and managing audience-focused content plans, analyzing audiences, handling the entire content lifecycle, including writing, and editing customer-facing support content
Exceptional communication, project management, and stakeholder engagement skills, turning strategic plans into clear tasks, prioritizing activities based on urgency and impact, simplifying complex projects, and driving progress and improvement
Strong analytical and problem-solving skills
Self-driven, proven ability to work independently and collaborate well across various levels and locations
Good understanding of customer support operations, knowledge management, and self-service strategies
Familiarity with content management systems (CMS), authoring tools, SEO, and Large Language Models
Working knowledge of content governance principles and best practices
Willingness to attend global meetings across varying time zones, ensuring effective collaboration and communication across diverse geographical regions and organizational levels
Experience in training and enabling staff on best practices for content creation is a plus
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Learn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies.✨ Smart • Intelligent • Private • Secure
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Unlock Your Sr Content Potential: Insight & Career Growth Guide
Real-time Sr Content Jobs Trends in Barcelona, Spain (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Sr Content in Barcelona, Spain using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4576 jobs in Spain and 1094 jobs in Barcelona. This comprehensive analysis highlights market share and opportunities for professionals in Sr Content roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Autodesk is currently hiring and seeking a Sr. Content Developer to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Sr. Content Developer Jobs Barcelona.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Autodesk adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Sr. Content Developer Jobs Spain varies, but the pay scale is rated "Standard" in Barcelona. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Sr. Content Developer typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Sr. Content Developer, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
            Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Sr. Content Developer interview at Autodesk, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Autodesk's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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