• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Spain Jobs Expertini

IT Service Desk Delivery Manager (end client company) Job Opening In Barcelona – Now Hiring Michael Page


Job description

Job Opportunity: IT Service Desk Lead Join an innovative, leading Swiss-based chemical specialty company.

Responsibilities:

Lead and optimize global IT Service Desk operations.

Take accountability for delivering complex global IT services, including consulting, projects, and maintenance.

Evaluate and improve the service/product roadmap strategically.

Act as the primary escalation point, ensuring high-quality, customer-focused support.

Coordinate with internal IT teams and vendors to resolve issues and improve service delivery.

Conduct macro-level incident analysis to identify trends and opportunities for improvement.

Develop and maintain effective relationships with stakeholders, including regional and country IT leaders.

Manage vendors to ensure continuous improvements and service quality.

Interpret customer satisfaction metrics (CSAT) to implement tangible improvements.

Ensure all teams operate according to global guidelines.

Support the resolution of major incidents with effective communication and timely solutions.

Align Service Desk operations with business and IT strategies.

Drive initiatives to enhance service quality and end-user experience.

Stay current with industry best practices and emerging technologies in IT service management.

Benefits:

Permanent employment contract.

Great work environment in Sant Joan Despi with a flexible work-from-home policy (2 days office / 3 days home).

Opportunity to join a global team of tech-savvy professionals.

Open, collaborative culture committed to your professional development.

High-quality equipment and technologies.

Budget for training and certifications.

Comprehensive benefits package.

Transparent salary, rewards, and recognition policies.

#J-18808-Ljbffr

Required Skill Profession

Informática Y Tecnología


  • Job Details

Related Jobs

Jordan martorell s.l. hiring It Service Desk Delivery Manager (End Client Company) Job in Les, Kingdom Of Spain, Spain
Jordan martorell s.l.
Les, Kingdom Of Spain, Spain
Jordan martorell s.l. hiring It Service Desk Delivery Manager (End Client Company) Job in Barcelona, Kingdom Of Spain, Spain
Jordan martorell s.l.
Barcelona, Kingdom Of Spain, Spain
Eskape IT Services hiring It Service Desk Delivery Manager Job in Les, Kingdom Of Spain, Spain
Eskape IT Services
Les, Kingdom Of Spain, Spain
Eskape IT Services hiring It Service Desk Delivery Manager Job in Barcelona, Kingdom Of Spain, Spain
Eskape IT Services
Barcelona, Kingdom Of Spain, Spain
Jordan martorell s.l. hiring IT Service Desk Delivery Manager, Barcelona Job in Barcelona, Catalonia, Spain
Jordan martorell s.l.
Barcelona, Catalonia, Spain
Jordan martorell s.l. hiring IT Service Desk Delivery Manager, Barcelona Job in barcelona, catalunya, Spain
Jordan martorell s.l.
barcelona, catalunya, Spain
Jordan martorell s.l. hiring IT Service Desk Delivery Manager, Barcelona Job in Barcelona, Catalonia, Spain
Jordan martorell s.l.
Barcelona, Catalonia, Spain
Michael Page hiring Project Manager IT - Cybersecurity (end client company) Job in Sant Cugat del Vallès, Cataluña, Spain
Michael Page
Sant Cugat del Vallès, Cataluña, Spain
Hero hiring Service Delivery Manager - Service Desk Job in Madrid, Madrid, Spain
Hero
Madrid, Madrid, Spain
Hero hiring Service Delivery Manager - Service Desk Job in Alcantarilla, Murcia, Spain
Hero
Alcantarilla, Murcia, Spain
Hero hiring Service Delivery Manager - Service Desk Job in madrid, madrid, Spain
Hero
madrid, madrid, Spain
Hero hiring Service Delivery Manager - Service Desk Job in Alcantarilla, Region of Murcia, Spain
Hero
Alcantarilla, Region of Murcia, Spain
Hero hiring Service Delivery Manager - Service Desk Job in Comunidad de Madrid, Madrid, Spain
Hero
Comunidad de Madrid, Madrid, Spain
Gi Group hiring IT Service Desk Job in Vitoria-Gasteiz, Basque Country, Spain
Gi Group
Vitoria-Gasteiz, Basque Country, Spain
Gi Group hiring IT Service Desk Job in vitoria gasteiz, vitoria gasteiz, Spain
Gi Group
vitoria gasteiz, vitoria gasteiz, Spain
Gi Group hiring IT Service Desk Job in bilbao, bilbao, Spain
Gi Group
bilbao, bilbao, Spain
Gi Group hiring IT Service Desk Job in bilbao, euskadi, Spain
Gi Group
bilbao, euskadi, Spain
Gi Group hiring IT Service Desk Job in vitoria gasteiz, euskadi, Spain
Gi Group
vitoria gasteiz, euskadi, Spain
Gi Group hiring IT Service Desk Job in Vitoria-Gasteiz, Basque Country, Spain
Gi Group
Vitoria-Gasteiz, Basque Country, Spain
Gi Group hiring IT Service Desk Job in Vitoria-Gasteiz, Basque Country, Spain
Gi Group
Vitoria-Gasteiz, Basque Country, Spain
Gi Group hiring IT Service Desk Job in Bilbao, Basque Country, Spain
Gi Group
Bilbao, Basque Country, Spain
Gi Group hiring IT Service Desk Job in Vitoria-Gasteiz, Basque Country, Spain
Gi Group
Vitoria-Gasteiz, Basque Country, Spain
Gi Group hiring IT Service Desk Job in Bilbao, Basque Country, Spain
Gi Group
Bilbao, Basque Country, Spain
Gi Group hiring IT Service Desk Job in Bilbao, Basque Country, Spain
Gi Group
Bilbao, Basque Country, Spain
Gi Group hiring IT Service Desk Job in Vitoria-Gasteiz, Basque Country, Spain
Gi Group
Vitoria-Gasteiz, Basque Country, Spain
Gi Group hiring IT Service Desk Job in vitoria gasteiz, vitoria gasteiz, Spain
Gi Group
vitoria gasteiz, vitoria gasteiz, Spain
Gi Group hiring IT Service Desk Job in bilbao, euskadi, Spain
Gi Group
bilbao, euskadi, Spain
Gi Group hiring IT Service Desk Job in vitoria gasteiz, euskadi, Spain
Gi Group
vitoria gasteiz, euskadi, Spain
Gi Group hiring IT Service Desk Job in Vitoria-Gasteiz, Álava, Spain
Gi Group
Vitoria-Gasteiz, Álava, Spain
Gi Group hiring IT Service Desk Job in Vitoria-Gasteiz, Basque Country, Spain
Gi Group
Vitoria-Gasteiz, Basque Country, Spain
Gi Group hiring IT Service Desk Job in Bilbao, Basque Country, Spain
Gi Group
Bilbao, Basque Country, Spain
Gi Group hiring IT Service Desk Job in Vitoria-Gasteiz, Basque Country, Spain
Gi Group
Vitoria-Gasteiz, Basque Country, Spain

Unlock Your IT Service Potential: Insight & Career Growth Guide


Real-time IT Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for IT Service in Barcelona, Spain, highlighting market share and opportunities for professionals in IT Service roles.

20624 Jobs in Spain
20624
4102 Jobs in Barcelona
4102
Download It Service Jobs Trends in Barcelona and Spain

Are You Looking for IT Service Desk Delivery Manager (end client company) Job?

Great news! is currently hiring and seeking a IT Service Desk Delivery Manager (end client company) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Michael Page adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Spain laws and regulations

What Is the Average Salary Range for IT Service Desk Delivery Manager (end client company) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Barcelona. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for IT Service Desk Delivery Manager (end client company)?

Key qualifications for IT Service Desk Delivery Manager (end client company) typically include Informática Y Tecnología and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for IT Service Desk Delivery Manager (end client company)?

To improve your chances of getting hired for IT Service Desk Delivery Manager (end client company), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for IT Service Desk Delivery Manager (end client company) Job Success

Michael Page interview tips for IT Service Desk Delivery Manager (end client company)

Here are some tips to help you prepare for and ace your IT Service Desk Delivery Manager (end client company) job interview:

Before the Interview:

Research: Learn about the Michael Page's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your IT Service Desk Delivery Manager (end client company) interview at Michael Page, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Michael Page's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for IT Service Desk Delivery Manager (end client company) Positions

Setting up job alerts for IT Service Desk Delivery Manager (end client company) is easy with Spain Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!